This Privacy Policy explains how Resumio ("we", "us", "our") collects, uses, and protects your information when you use our website and services. We are committed to safeguarding your privacy and being transparent about our data practices.
01
Information We Collect
- Account details you provide during sign-up, such as your name and email address.
- Content you create on the platform — resumes, cover letters, and related data.
- Usage analytics including feature interactions, device type, browser, and approximate location.
- Payment information processed securely through our third-party payment provider (we never store full card numbers).
02
How We Use Your Information
- To provide, maintain, and improve the Resumio service.
- To generate AI-powered content (summaries, bullet points, cover letters) that you explicitly request.
- To communicate important service updates, security alerts, and support responses.
- To detect and prevent fraud, abuse, and security incidents.
03
Data Storage & Retention
- Your data is stored on secure, encrypted servers. We retain your information for as long as your account is active.
- You can delete individual documents at any time from your dashboard.
- If you delete your account, we remove your personal data within 30 days, except where retention is required by law.
04
Third-Party Services
- We use trusted providers for authentication (Google, GitHub via NextAuth), AI processing (OpenAI), and payment processing.
- These providers process only the minimum data necessary to deliver their services, governed by their own privacy policies.
- We do not sell, rent, or trade your personal information to any third party.
05
Cookies & Tracking
- We use essential cookies for authentication and session management.
- We may use privacy-respecting analytics to understand how the service is used.
- You can manage cookie preferences in your browser settings at any time.
06
Your Rights
- Access and download your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing where applicable.
- Lodge a complaint with your local data protection authority.
07
Contact Us
- If you have questions or concerns about this policy, reach out to us at support@resumio.com.